+44 (0)20 3457 0716
THE EXCHANGE,
133 WHITECHAPEL HIGH STREET,
LONDON, E1 7QA
+44 (0)20 3457 0716
THE EXCHANGE,
133 WHITECHAPEL HIGH STREET,
LONDON, E1 7QA

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Hello friend!

We are iManage, a London based CRM agency that understands how to make automated marketing simple, responsive and human.

We bring together market leading strategy with creative and technical know-how. This integrated structure enables us to humanise automated marketing, so that it connects with audiences on an emotional level.

Automated Marketing - London Fashion omni-channel experience

WE ARE EXPERTS IN MARKETING AUTOMATION

Our highly qualified team have over 30 years combined Salesforce Marketing experience and have delivered over 50 CRM Marketing and Data Management Platform implementations for blue-chip clients.

We offer a detailed understanding of how Salesforce Marketing Cloud (SFMC) can work for your business and demonstrate the ROI potential for products such as; Journey Builder, Content Builder, Audience Builder, Mobile Connect, Mobile Push and Automation Studio.

Beyond the core products, we have managed complex integrations between Marketing Automation platforms and third party data management hubs. We have enabled our clients to accelerate their marketing strategy using more timely, personalised and relevant communications.

Our solutions bring together disparate customer acquisition and retention channels, from touch-points including website visits and downloads, social media activity and direct marketing.

We can help you acquire, nurture, retain and qualify customers who appreciate highly personalised experiences with content that is relevant to them. This allows you to spend more time getting to know your customers, what they want and when they are most likely to react.

In a nutshell this means your customers receive the right communication, at the right time in a way that makes them sit up and take notice. It gives marketing teams more time to focus on the overall strategy by replacing manual and repetitive marketing processes with purpose-built applications geared towards improving the customer experience.

DMA logo

We are proud to be members of the Digital Marketing Association

OUR CORE PRINCIPLES

01

PERSONALISE THE EXPERIENCE

Communicate with customers using empathy and personalised content that is timely and relevant to them, their situation and preferences.

02

SIMPLIFY THE PROCESS

Design automated marketing solutions that improve the customer experience and simplify the life of marketers.

03

OPTIMISE THROUGH INSIGHT

Use data, analytics and insight gathered through marketing automation to drive business growth and competitive advantage

OUR TRIED AND TESTED APPROACH

A simple but effective four step approach to delivering successful projects

Discovery through Audit

Our approach commences with a discovery exercise, where we work with your business and technical teams to review your marketing cloud platform and provide a detailed overview of where improvements and optimisations can be made.

SET THE STRATEGY

We’ll help you to define and optimise a communication strategy for the delivery of your marketing campaigns, enabling you to understand what is possible from your Marketing Cloud platform, while we automate the process to make your job easier.

Implement with agility

Implementing a marketing cloud platform shouldn’t be a complicated process.  We focus on marketing automation solutions that deliver tangible results, which are designed with agility to help accelerate delivery without compromise to quality.

Empower your teams

Once we’ve assessed your working practices and the competence level of your teams, we will then up-skill your teams to empower them to use the Marketing Cloud technology to deliver further successful engaging campaigns.

WHY INVEST IN MARKETING AUTOMATION?

Four reasons why you should consider automating your marketing campaigns

%
of marketers increased leads when automating their marketing process
%
of marketers see automation as “very important” to marketing success
%
of high-performing marketers say marketing automation is responsible for improving revenue contribution
%
of companies who are outgrowing their competitors use marketing automation software

CLIENTS WE WORK WITH

Would you like to spend more time engaging with your customers and analysing the results?

We have the knowledge and experience needed to help you navigate the customer's digital journey,

Contact us today and we will accelerate your customer engagement with industry leading practices